THE INFORMATION WE NEED AND HOW WE USE IT

When you order with us, we will require your name, business contact details, e-mail address. Without this information, we will not be able to process your request or notify you of acceptance of your order. Orders are paid on an invoice basis 30 days payment terms.

SECURITY OF YOUR INFORMATION

Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

We may wish to pass your details to trusted third-parties that we believe may be of interest to you. If you would prefer not to enjoy this service, please contact us to inform us of your preference.

CONFIDENTIALITY

We protect your privacy in 4 ways:

1. Access to customer account information is limited to those who need access for the performance of their job.

2. We use full login and password controls on our sales control system.

3. All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment with the company.

4. Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.

YOUR RIGHTS

If, for any reason, you are unsure about the business and account information we are holding in your name, please contact our customer service team. They will happily review your file and update the records if required. You can contact our customer service team by email, phone or fax. Alternatively, this information can be checked and reviewed online once you have signed in.

USE OF 'COOKIES'

Our cookies are used only to determine your browsing preferences for our site and to retain the contents of your shopping basket for 7 days. We believe this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies.

CONSENT
Your use of this website signifies your consent to the collection processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so to ensure you are fully informed of your rights and can notify us of any changes to your preferences.